Platform Solutions (On-premise & SaaS)

DigifyWorks CRM is a customizable customer relationship management solution designed for small and medium businesses, offering lead management, customer tracking, sales automation, billing, and integration with ERP and e-commerce systems. It is part of DigifyWorks' broader suite of digital transformation tools, including ERP, mobile apps, and cloud solutions.

Key Features

• Lead Management: Capture, track, and nurture leads through the sales cycle.
• Customer Management: Maintain detailed records of customer interactions, preferences, and history.
• Sales & Order Management: Automate proposals, quotations, and order tracking.
• Billing & Payments: Integrated invoicing and payment tracking.
• Inventory & Product Management: Sync with ERP for stock and service management.
• Projects & Tasks: Assign, monitor, and collaborate on deliverables.
• POS Integration: Point-of-sale support for retail environments.
• HR & Employee Management: Optional modules for workforce tracking.

Infopercept is a global cybersecurity company headquartered in Ahmedabad, India, known for its unified platform Invinsense that integrates offensive security, defensive monitoring, and compliance into one solution. It focuses on IT, OT, Cloud, IoT, and AI environments, helping organizations reduce risk exposure, improve resilience, and stay compliant with evolving regulations.

A unified cybersecurity platform combining detection, exposure management, and compliance focusing on transforming cybersecurity from fragmented tools into continuous, converged, outcome-driven security.

Key Offerings

• Offensive Security: Vulnerability Assessment & Penetration Testing (VAPT), Red teaming and simulated attack scenarios.
• Defensive Security: Threat detection and response, Exposure management and risk remediation, SOC services with AI-driven monitoring.
• Compliance: Regulatory frameworks (ISO, GDPR, HIPAA, etc.) and Continuous compliance monitoring.
• Specialized Domains: IT, OT (Operational Technology), Cloud, IoT, and AI security.

DagKnows is a DevOps and Site Reliability Engineering (SRE) automation platform that uses generative AI to capture operational knowledge, automate runbooks, and reduce mean time to resolution (MTTR) by up to 45%. It is designed to cut operational costs, minimize manual processes, and empower teams with intelligent troubleshooting and remediation capabilities.

Key Features

• Agentic AI for XOps: Automates repetitive operational tasks across DevOps, CloudOps, and ITOps.
• Runbook Automation: Captures knowledge and converts it into automation scripts that can be executed to troubleshoot or remediate issues.
• Knowledge Sharing: Enables teams to share operational expertise, reducing escalations and improving onboarding.
• Integration: Works alongside monitoring tools to prevent future issues.
• Focus: Intelligent incident troubleshooting, remediation, and automation for DevOps, CloudOps, ITOps, and SRE teams.
• Core Idea: Transform "tribal knowledge" of operations teams into reusable, searchable, and executable automation runbooks.

Hyphen platform is an intelligent integration and monitoring solution that bridges IT and non-IT infrastructure, offering unified reporting, service management, and real-time visibility across enterprise systems. It is designed to "integrate anything and everything," making it a versatile tool for organizations seeking seamless digital transformation.

Key Features

• HyphenDesk: Manages user requests, incidents, problems, changes, and service catalog in one place.
• Unified Reporting: Provides comprehensive visibility of IT and non-IT infrastructure with self-service and scheduled reports.
• Live Dashboards: Real-time monitoring of applications, services, operating systems, network protocols, and system metrics.
• HyphenMon: Distributed monitoring system with a centralized web interface to manage almost everything.
• Self-Service Framework: Enables users to generate reports and access infrastructure data without heavy IT intervention.
• Scalability: Personalized to meet business objectives and project needs, adaptable for enterprises of different sizes.